Shipping and Delivery
General Shipping and Delivery
After ordering online, you will receive an email confirmation containing your order details.
- All orders get dispatched with Australia Post or a reputable courier service within one business day.
- We also do Express shipping, and you can choose your shipping options at checkout.
- It is important to consider that if you give us the authority to leave the consignment in your absence, then we will no longer take any responsibility after left at the door.
- Nor the other factors that can affect your parcel while it is sitting unattended - like rain, heat, dirt, damage, etc.
- In this situation, we can only guarantee delivery and quality up to the point that the track and trace tell us the goods left for you.
- Our delivery system keeps track of your purchase. You will receive a tracking number by email once the items get dispatched.
- Your items will usually arrive 2-5 working days after you receive an email confirming dispatch.
- Delivery is within Australia, to street addresses or PO Boxes. If delivery is to a business or work address, please supply the name of the company in the shipping field of your order to assist with delivery.
- Delays in postage are out of our control, but we will endeavour to resolve any transit issues as quickly as possible.
- If an incorrect delivery address has been supplied, the customer will be responsible for any additional costs.
- Free Shipping is within Australia on all orders and excludes external territories.
State | STANDARD SHIPPING | EXPRESS POST |
NSW | 2-6 business days | 1-3 business days |
VIC | 1-5 business days | 1-3 business days |
QLD | 2-6 business days | 1-3 business days |
SA | 1-4 business days | 1-2 business days |
TAS | 2-6 business days | 1-4 business days |
ACT | 2-6 business days | 1-3 business days |
WA | 2-7 business days | 1-4 business days |
NT | 2-7 business days | 1-4 business days |
- If you wish to query a delivery please contact us at info@kalghi.com.au